Water Bills Audit Services
Many New York City buildings are overcharged on water bills—often without realizing it. Ashokan's Water Bill Audit service helps building owners and managers uncover costly billing mistakes and win refunds or credits. With decades of experience, we find savings that others miss, making sure you only pay for the water you actually use.
What Is a Water Bill Audit?
A water bill audit is a careful review of your historical water bills, meter readings, and account status. Trained experts search for errors, such as:
- Wrong or estimated meter readings
- Duplicate or overlapping bills
- Old or broken meters
- Charges for leaks or hidden consumption
- Penalties or surcharges, like Attributed Consumption Charges (ACC)
- Incorrect billing type—metered vs. flat rate
If we find an error or overcharge, we fight to secure you a refund, credit, or reduced future bills.
How Ashokan's Audit Process Works
Analysis::
Our engineers and auditors analyze your water use, billing history, and plumbing setup.
On-Site Inspection (if needed)::
We check your meter and plumbing for any issues causing high bills.
Error Identification::
We spot mistakes by the city or utility, including errors common in NYC's complex water billing system.
Action & Advocacy::
Ashokan files all paperwork with DEP, handles negotiations, and pursues refunds or credits on your behalf.
Ongoing Support::
We can help you switch billing plans, install better meters, and prevent future problems.
Real Results & Big Savings
Over $4 million in annual savings for clients
Many clients save 25% or more on their sewer bills after cooling tower credits are applied
Single-building and portfolio clients—multiple clients have received refunds exceeding $800,000 per year
What we check?
| Audit Step | What We Look For |
|---|---|
| Bill & Meter Review | Errors, overlaps, odd usage, broken meters |
| On-Site Inspection (if needed) | Hidden leaks, malfunctioning devices, illegal taps |
| Billing Plan Evaluation | Flat rate vs. metered—what's best for you? |
| Credits & Refunds Search | Cooling tower credits, leak forgiveness, penalty reductions |
FAQ
Get in Touch
Contact us today to learn more about our services and how we can help you.